Last updated January 18, 2026
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.
Bifurcated for readability (content unchanged)
Timeline
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Condition
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Step details + address card
Return Instructions
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Shipping Charges
Return shipping charges will be paid or reimbursed by us.
Processing + notification
Inspection & Processing
After receiving your return and inspecting the condition of your item, we will process your return or exchange.
Timeline & Update
Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Defective or damaged products
Defective or Damaged Products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Contact details (updated)
If you have any questions concerning our return policy, please contact us at:
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