Privacy Policy

California consumers have additional rights under the California Consumer Privacy Act (CCPA). See Section 8 below for your CCPA rights and how to exercise them.

We are committed to protecting your personal information and respecting your privacy rights. We collect only data necessary for essential e-commerce functions and never sell personal information to third parties.

• We collect data you voluntarily provide and certain usage information
• Personal data is used only to fulfill orders and provide customer service
• We share information only with trusted service providers and as required by law
• You have the right to access, correct, delete, or port your personal data
• We implement industry-standard security measures to protect your information

We process your personal information for legitimate business purposes, including:

Legal Basis

We process personal data based on contract fulfillment, legitimate interests, legal obligations, and explicit consent where required by applicable privacy laws.

We never sell, rent, or trade your personal information to third parties. We only share information for essential e-commerce functions in these limited circumstances:

Data Processing Agreements

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Third-Party Service Providers & Vendors (CCPA/CPRA Disclosure)

As required by California law, we disclose all third-party service providers who may process your personal information:

• Payment Processing: Stripe Inc. - Processes credit/debit card payments and manages transactions
• Cloud Storage: Google Cloud Storage - Stores product images and digital assets
• Database Hosting: Neon Database (PostgreSQL) - Stores user accounts, orders, and product data
• Application Hosting: Replit - Hosts and deploys our web application
• Analytics (with consent): Google Analytics - Analyzes website traffic and user behavior
• Shipping Partners: USPS, UPS, FedEx - Fulfills product deliveries (receives name/address only)
• Email Services: Transactional and marketing email providers (when you've opted in)
• Content Delivery: Cloudflare - Provides website security and performance optimization
• Customer Support: Help desk and ticketing systems for customer service

We use only essential cookies necessary for e-commerce functionality:

• 🔐 Strictly Necessary Cookies — Essential for website functionality, security, and core services
• ⚡ Performance Cookies — Essential functionality only, no tracking or analytics
• 🎛️ Functional Cookies — Remember your preferences and settings for enhanced user experience
• 🚫 Essential Cookies Only — We do not use marketing or advertising cookies

Your Control

You can manage cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect website functionality.

No Third-Party Tracking

We do not work with analytics or advertising partners for tracking purposes.

We employ industry-standard security measures aligned with comprehensive enterprise security controls to protect your personal information:

• 🔒 Advanced Encryption — TLS 1.3 for data in transit, AES-256 encryption for data at rest
• 🔑 Access Controls — Multi-factor authentication and role-based access per enterprise standards
• ☁️ Infrastructure Security — Secure cloud hosting with 24/7 monitoring and threat detection
• 🔍 Regular Audits — Quarterly security assessments aligned with ISO 27001 framework
• 👨‍🎓 Staff Training — Enterprise-aligned privacy and security training for all personnel
• 💳 Payment Security — PCI DSS compliant payment processing with tokenization
• 🚨 Incident Response — 24-72 hour breach notification procedures per enterprise requirements
• 🛡️ Data Protection — Implementation of all 67 comprehensive security controls
• 📊 Security Monitoring — Continuous monitoring and logging per enterprise standards

Enterprise Security Control Categories

• Access Control: User access management, privileged access controls

• Cryptography: Key management, digital signatures, encryption protocols

• Physical Security: Secure areas, equipment protection

• Operations Security: Change management, malware protection

• Communications Security: Network controls, information transfer policies

• System Development: Security testing, code review processes

• Incident Management: Response procedures, forensic readiness

• Compliance: Regular assessments, audit trails

Data Breach Notification

Per enterprise requirements, we maintain a 24-72 hour breach notification procedure. In the unlikely event of a data breach affecting your personal information, we will notify you within 24 hours of discovery and relevant authorities within 72 hours as required by applicable laws and enterprise standards.

Data Processing Principles

We follow industry-standard data processing principles including lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality in all our data handling practices.

Your Responsibility

Please use strong, unique passwords and keep your account credentials confidential. Report any suspicious activity immediately.

You have the right to control your personal information. Here's how to exercise your privacy rights and opt out:

Opt Out of Communications

• 📧 Email Unsubscribe — Click the "unsubscribe" link in any promotional email
• ⚙️ Account Settings — Update your communication preferences in your account dashboard
• ✉️ Contact Us — Email info@ProPrintWorld.store to stop all non-essential communications
• 📱 Phone/SMS — Reply "STOP" to any text messages or call us to opt out

Data Control Rights

Access Your Data

Request a copy of all personal information we have about you

Update Information

Correct or update any inaccurate personal information

Delete Your Data

Request complete deletion of your personal information (subject to legal requirements)

Data Portability

Request your data in a portable format to transfer to another service

Restrict Processing

Limit how we use your personal information

Object to Processing

Object to data processing based on legitimate interests

Withdraw Consent

Revoke consent for data processing at any time

How to Exercise Your Rights

Third-Party Opt-Outs

For general online behavioral advertising opt-outs:

• 🚫 NAI Opt-Out — Visit networkadvertising.org/choices
• 📊 DAA Opt-Out — Visit optout.aboutads.info
• 🌐 Browser Settings — Enable "Do Not Track" in your browser settings

Note

We do not use third-party tracking or advertising technologies, but these resources are provided for your general privacy protection.

No Discrimination: We will not discriminate against you for exercising your privacy rights.

Following enterprise data retention policies, we retain your personal information for as long as necessary to:

• 🛠️ Provide our services — Support your account and deliver our services effectively
• ⚖️ Comply with legal obligations — Meet regulatory requirements and legal responsibilities
• 🤝 Resolve disputes — Handle conflicts and enforce our agreements
• 🔒 Improve & prevent fraud — Enhance services and protect against fraudulent activities

Enterprise-Aligned Retention Schedule

• Account Data: Retained while account is active plus 30 days after closure

• Transaction Records: 7 years per financial compliance requirements

• Security Logs: 90 days for operational logs, 1 year for audit trails

• Customer Support: 2 years from resolution per enterprise standards

When retention periods expire, we securely delete or anonymize data using industry-approved methods.

External Website Disclaimer

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

For California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Categories of Personal Information We Collect:

Identifiers

Name, email address, phone number, IP address

Commercial Information

Purchase history, shopping preferences

Internet Activity

Browsing history on our website, search history within our site

Geolocation Data

General location from IP address for shipping purposes

Your California Privacy Rights:

Right to Know

Request information about what personal information we collect, use, and disclose

Right to Delete

Request deletion of your personal information (subject to certain exceptions)

Right to Correct

Request correction of inaccurate personal information we maintain about you

Right to Opt-Out

Opt out of the sale or sharing of your personal information

Right to Limit

Limit use and disclosure of sensitive personal information

Right to Non-Discrimination

Not receive discriminatory treatment for exercising your privacy rights

How to Exercise Your Rights:

Submit a Request:

• Email: info@proprintworld.store

• Online: Use our "Do Not Sell or Share" link below

Verification Process:

We may need to verify your identity before processing your request to protect your privacy and security.

We Do Not Sell or Share Personal Information

ProPrintWorld does not sell, rent, or share your personal information with third parties for their direct marketing purposes. However, you can still exercise your opt-out rights if our practices change.

Age Restriction Policy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: